Reference

Open obc212 with clear privacy terms

Your account, wallet checks and device sessions are covered by this Privacy Policy before you enter rooms such as Andar Bahar, Ganesha Gold or Rocket Crash.

Account data useDANA OVO GoPay QRISCookie choicesPrivacy contact path
obc212 Open obc212 with clear privacy terms
CONTACT PATHS

Reach us about privacy requests

Fast answers matter when the request is about your own data. Use the same account email when you contact us, then include the time of your last login, the payment rail involved…

Live chat privacy queue Use live chat from 10:00 to 22:00 WIB for privacy questions tied to login, cookie settings or payment checks. Share your username, not your wallet PIN, so we can locate the right account record.
Email data request Send privacy requests to [email protected] with your account email and the request type in the subject. We use email for access, correction and removal cases that need written confirmation.
WhatsApp account check Tap the WhatsApp button inside your account area if you need help confirming identity before a data change. We keep the chat tied to your case and avoid asking for wallet passwords.
ACCOUNT CARE

Manage your data and account access

Privacy is part of the account flow, not a hidden extra page. We connect each data use to a clear reason: account creation, payment matching, fraud checks, support replies, session safety or…

Account setup data

During account creation, we collect the details needed to create your profile, confirm login access and link support cases. We keep this data separate from game preference signals such as Bingo or Fish Hunter room visits.

Payment record handling

For DANA, OVO, GoPay and QRIS, we store reference codes, timestamps and balance-matching results. We use these records to reconcile wallet activity, answer your payment question and reduce duplicate account claims.

Cookie choices

Cookie controls sit under Account > Privacy > Cookie Settings after login. You can change preference cookies there, while security cookies stay active because they help keep your session linked to the right account.

Device sessions

Open Account > Security > Active Sessions to see recent device access. If a phone or browser looks unfamiliar, contact support and we will help close that session after an identity check.

Retention checks

We keep account and payment data only for operational, security and legal reasons. When a record is no longer needed for those reasons, we remove it from active systems or reduce it to a limited audit record.

Correction requests

If your profile detail is wrong, send the correction request through email or live chat. We confirm the account first, then update eligible data and tell you when the change has been applied.

Ask practical Privacy Policy questions

These answers focus only on how we collect, use, store and update your data. They cover account details, payment records, cookies, session access and contact steps. If your case involves a real account change, use your account email so our team can match the request safely.

It covers account details, login records, device signals, cookie choices, payment references and support messages. We use these data points for account operation, payment matching, security checks and replies to your privacy requests.

No. We do not ask for wallet PINs or app passwords. We only keep the transaction reference, amount status, timestamp and matching result needed to connect your payment action with your account balance.

Email [email protected] from your account email and request a data copy. We confirm your identity first, then prepare eligible account, payment and support records in a format we can provide safely.

Yes, if the data is eligible for correction. Send the exact field that needs updating through live chat or email, then complete the account check so we know the request came from you.

Cookies help remember your session, language preference and security state. You can adjust preference cookies under Account > Privacy > Cookie Settings, while security cookies remain needed to keep your login connected safely.

We keep payment and login data for operational, security and legal needs. After those reasons no longer apply, we remove active records where possible or keep a reduced audit record when required.

Contact [email protected] or live chat between 10:00 and 22:00 WIB. Use your account email, state the data you want removed and complete the identity check before we act on the request.